"Live" is only meaningful if the dashboard actually reflects the current moment — not an hourly refresh dressed up as real time.
A dashboard that updates hourly isn't genuinely live, even if marketed that way.
KPIs and agent status reflect calls and tags as they happen, not on a delayed refresh cycle.
No batch refresh delay — the dashboard reads current state directly.
Current dialer state for every agent, always current.
Where decisions depend on the current moment, not an hour ago.
The dashboard reads current status directly — there is no scheduled batch delay.
No VoIP, no hardware — DEN MOBILE runs on the agent's own Android phone and SIM.
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