A student enquiry often needs several touches before an application — a course explanation call, a counsellor follow-up, and a reminder as an intake deadline approaches.
Student enquiries assigned to the wrong counsellor (wrong course specialisation) waste the first contact.
Intake deadline reminders are easy to let slip.
Enquiries are assigned to counsellors and followed up automatically as intake deadlines approach.
Route enquiries to the counsellor who actually handles that course or programme.
Schedule a reminder follow-up as a deadline approaches.
Keep enquiries organised by programme or intake period.
Routing enquiries to the right specialist counsellor.
Yes, lead assignment can be configured by programme or specialisation.
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